Find quick answers to your questions below...
Order Status
When will my order ship and arrive?
How do I change quantities, add an item or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received the wrong product.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
When will my order ship?
Shipping and Handling
How much is my shipping & handling?
How will you ship my order and when will it arrive?
Shipping Damages
International Shipping
Guarantees & Returns
Warranties
Privacy Policy
Security
What is your return policy?

Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
What are my payment choices?
I need a copy of my receipt/invoice.
How will charges from aquariumpart.com appear on my credit card bill?
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?